At Barbados Casino, we are dedicated to promoting responsible gambling and offering tools to help players manage their gaming activities. One key feature we provide is self-exclusion, which allows individuals to voluntarily restrict access to their accounts and take control of their gambling behavior.
How Self-Exclusion Works
Voluntary Participation:
Players can initiate self-exclusion through their account settings or by contacting our customer support team. Once activated, self-exclusion prevents access to the account, deposits, and betting activities for the chosen exclusion period.Flexible Exclusion Periods:
Players can select the duration of their self-exclusion based on their personal needs:- Temporary Exclusion: Options like 24 hours, a week, or a month.
- Long-Term Exclusion: Typically lasting six months or longer.
- Permanent Exclusion: For players seeking an indefinite restriction. Reversing this status may require additional steps and a cooling-off period.
Account Management During Exclusion:
- The player’s account will be suspended for the duration of the self-exclusion.
- Promotional materials and marketing communications will be halted to ensure full compliance with the exclusion request.
Regulatory Compliance
Gambling Authority Oversight:
Self-exclusion is mandated by regulatory bodies such as:- UK Gambling Commission (UKGC)
- Malta Gaming Authority (MGA)
These authorities ensure that casinos like Barbados Casino offer and enforce self-exclusion tools as part of responsible gambling practices.
National Self-Exclusion Schemes:
Players in certain regions may also enroll in national self-exclusion programs, such as:- GAMSTOP (UK): Blocks access to all online casinos licensed in the UK.
These programs offer broader protection by extending self-exclusion beyond individual casinos.
Reactivation of Accounts
- After the Exclusion Period: Players must manually request reactivation of their accounts.
- Cooling-Off Period: Many casinos, including Barbados Casino, implement a mandatory waiting period before allowing reactivation to ensure the decision to return is made thoughtfully and responsibly.
Why Self-Exclusion Matters
Self-exclusion is an essential tool in responsible gambling, allowing players to:
- Take Control: Manage gambling habits effectively and thoughtfully.
- Prevent Harm: Avoid potential gambling-related issues.
- Ensure Safety: Foster a balanced and healthy gaming experience.
At Barbados Casino, we strongly encourage players to utilize self-exclusion when necessary and explore additional resources for support. For more information or assistance, please contact our customer support team at [email protected].